Booking Policy

​

​

PRE-BOOKING REQUIREMENTS:

​

All new clients are required to consult with one of our professionals before scheduling hair care services. Services scheduled without consultation will be cancelled or rescheduled until the consultation is complete.

 

Please make sure to book the correct service. Contact us immediately after booking for any changes or corrections. Once your appointment is approved changes will NOT be accepted at scheduled time of service.

​

Colors 1,1B,2,4 Kanekalon braiding hair and accessories are included in the pricing. 

*Hair necessary for Traditional Sew In Services EXCLUDED from offer.

*Human Hair Curls, Special Colors, BXJ Braid Blend MUST be purchased as an ADD ON

 

At checkout you can include special details or request like design specifics or accessory colors, that may be needed for your appointment.

​

. Please check the box to opt-in for a friendly SMS appointment reminder. This reminder will be sent 24 hours before your scheduled appointment.

​

NO extra people are allowed during your scheduled appointment, unless they too have booked services or you have child(ren) that need to be accompanied by a parent/guardian. Children under 10 years old MUST be accompanied by parent/guardian during entire service or waiting period.

​

 PRE-INSTALL REQUIREMENTS: 

​

All clients are required to have natural hair freshly washed before scheduled appointment. Blow Dry services can be purchased as an ADD ON. Clients hair must be at least 3-4 inches long and free of any oils/products.

​

PAYMENT REQUIREMENTS: 

​

We accept cash and debt card. Remaining balances can also be paid through 

CashApp, Zelle, and Apple Pay.

​

DEPOSIT REQUIREMENTS: 

​

All styles require a $25 NON-REFUNDABLE deposit for booking. This fee applies to your service and locks in your spot on the schedule.

​

LATE/CANCELLATION REQUIREMENTS:

​

 A $20 late fee will be applied to your remaining balance 15 mins after your scheduled appointment time. If you are more than 20 mins late and have not contacted us, your appointment will be cancelled. If you need to cancel or reschedule, you must do so 24-48 hours prior to scheduled service.

 

We do our very best to be professional and punctual. Please understand that cancellations are possible. If at any time stylist cancels an appointment, clients will receive their deposit back in FULL. If at any time stylist is more than 15 mins late, client will receive $20 off remaining balance.

​

No show/ Same day cancellations may be charged up to 100% of the service fee. 

 

Service Durations Times are ESTIMATED for general scheduling. Please be mindful that some styles may take longer than expected, and book a day when you are free for a few hours. We value quality and we will NOT rush services.

​

COVID-19 REQUIREMENTS: 

​

Mask are available upon request and can be worn during your entire session. If you are experiencing cold or flu-like symptoms, please do not book. If you have already booked and become ill before your scheduled appointment, please contact us immediately to cancel or reschedule.

 

​